Technician-led diagnosis
A technician checks how your heating system is actually running before any recommendation is made. Our techs don't rely on commission, so the customer always comes first.
Tomball & Spring, Texas · Home Heating
Heating & Furnace Repair in Tomball & Spring, TX
When the heat won’t come on, you want a straight answer. Velocity Air A/C & Heating repairs gas furnaces, heat pumps, and electric heat for homes in Tomball, Spring, and across Greater Houston. We’re family-owned and Class A licensed, and a technician finds the real cause before anything gets replaced.
- Class A Licensed & Insured
- No Tonnage Limits
- Technician-Led
- Emergency Response Available
Common heating problems we fix
Houston heaters sit for most of the year, so problems tend to show up the first night you need heat. Here’s what that looks like and where we start.
No heat
The system won’t start, or it runs and only blows cool air. We check the thermostat, power, safeties, and the heat source itself to find out why.
Short cycling
The heat comes on and shuts right back off, over and over. That can be airflow, a safety switch doing its job, or a controls problem. We find which one.
Burning or dusty smell the first time on
A faint dusty smell that fades is usually dust baking off. A sharp electrical or melting-plastic smell is not normal. Shut the system off and call us.
Blower runs, but no warm air
Air is moving but it isn’t warm. On a gas furnace, we look at ignition and the burners. On a heat pump or electric heat, we look at the heat strips and controls.
Heat pump iced up or stuck on aux heat
Light frost that clears on its own is normal. An outdoor unit that stays iced solid, or a thermostat that shows aux or emergency heat all the time, needs a look.
Pilot and ignition problems
The furnace clicks but won’t light, lights and drops out, or the pilot won’t stay lit. We check the igniter, flame sensor, gas supply, and safety controls.
Thermostat issues
Wrong mode, dead batteries, a smart schedule stuck on away, or wiring that isn’t talking to the system. Sometimes the fix is simple, and we’ll tell you when it is.
Heat already out? Start with what to do if your heat goes out in a cold snap. Wondering about that first-heat smell? Read why your heater smells the first time you turn it on.
Smell gas?
If you smell sulfur or rotten eggs, leave the house first. Then call the gas utility. Then call us at (832) 589-0813.
How we work
Plain-language answers
What failed, why it failed, and what it takes to fix it. No jargon.
Clear options before work starts
You see the options and decide before we start. If a repair is a bad bet on older equipment, we tell you so.
Call (832) 589-0813 and you talk directly with our team. Hours: Open 24 hours, Monday–Saturday. Closed Sunday. Class A license TACLA153648C.
Gas furnace or heat pump, and which fits your house? See gas vs. electric heat for Houston homes. For the rest of what we do for homes, visit residential HVAC, or our Tomball HVAC page.
Homes are our focus, and we handle commercial heating too. See commercial HVAC.
Fall heating check
The easiest heating problem to fix is the one you find on a mild afternoon. Before the first cold front, change the filter, switch the thermostat to HEAT, and make sure warm air comes out. Our fall AC-to-heat checklist walks you through it.
For a visit on a schedule, there’s Velocity Care. Velocity Care is scheduled preventative maintenance with member pricing for the benefits listed on your plan.
- Spring cooling and fall heating tune-ups
- Seasonal tune-up with a photo checklist
- Nameplates, filter size, and first-visit baselines
- Repair and equipment discounts on the plan you choose
Heating repair FAQ
Do you repair gas furnaces and heat pumps?
Yes. We repair gas furnaces, heat pumps, and electric heat in homes across Tomball, Spring, and Greater Houston. A technician finds the root cause first, then gives you clear options before work starts.
Is a burning smell normal the first time the heat runs?
A faint, dusty smell that fades within an hour or two is usually dust burning off parts that sat unused. A sharp electrical or melting-plastic smell is not normal. Shut the system off and call us.
What should I do if I smell gas?
Leave the house first. Then call the gas utility. Then call us at (832) 589-0813.
My heat pump is covered in ice. Is that a problem?
A light frost that clears on its own is part of normal operation. An outdoor unit that stays iced solid needs a technician. Don’t chip at it or spray it with a hose.
When should I get a fall heating check?
Before the first cold front, while the weather is still mild. Velocity Care includes spring cooling and fall heating tune-ups, or you can call (832) 589-0813 to set up a visit.
Request heating service
Send a service request or call (832) 589-0813 to talk with our team.