Privacy

What we collect

• Visit information. The pages you view, links and buttons you click (like the phone number or Request Service), how you found us (for example a Google search or a Facebook post), your device and browser type, and your approximate location, at about the city level.
• What you choose to give us. If you call, email or send a service request, we get what you share, like your name, phone number, address and what’s going on with your system.

The site itself has no sign-in and no forms that send us your information.

How we use it

We use it to answer your call or request, schedule and do the work, follow up on your job, and see which pages bring people to us. We do not sell your personal information.

Analytics

We may use Google Analytics to count visits and clicks. When it’s in use, it sets cookies in your browser so it can tell a new visit from a return visit. We keep Google Signals and ad personalization turned off, and we don’t send names, phone numbers, emails or addresses to Google Analytics. Google handles this data under its own privacy policy: https://policies.google.com/privacy. Analytics data is kept for 14 months.

Hosting and fonts

Cloudflare hosts the site and processes your IP address and browser details to deliver pages and protect the site. Our fonts load from Google Fonts, so your browser also connects to Google’s servers.

Requests and Jobber

The Request Service button takes you to our request form on Jobber, the scheduling software we use. Whatever you enter there goes to Jobber and to us, and Jobber handles it under its own privacy policy: https://www.getjobber.com/privacy-policy/. Jobber may also tell Google Analytics when a request is sent, so we can see which pages lead to requests.

Calls and email

When you call (832) 589-0813 or email houghvelocityair@gmail.com, we see your number or email address and what you tell us. We use it to help you, and we keep it with your job records.

Other sites

Our links to Facebook, Instagram, Google Maps and Jobber go to sites with their own privacy policies.

Your choices

• You can block or delete cookies in your browser settings. The site still works without them.
• You can install Google’s opt-out add-on: https://tools.google.com/dlpage/gaoptout
• You can call or email us to ask what information we have about you, or to ask us to correct or delete it. Some job and payment records may need to be kept for business or tax reasons.

Contact us

Velocity Air A/C & Heating
Tomball & Spring, Texas
Phone: (832) 589-0813
Email: houghvelocityair@gmail.com

Changes

If this changes, we’ll update this page and the date below.

Last updated: October 2, 2026