For many organizations, HVAC is viewed as a maintenance responsibility. When equipment needs service, maintenance schedules the work. When a unit fails, a contractor is called. When replacement becomes unavoidable, leadership approves the expense and moves forward. For decades, that's been considered good HVAC management. But what if we've been looking at it too narrowly? What if HVAC isn't simply another maintenance function? What if it's one of the most important operati